Question 1

Do I need to be an experienced swimmer to join a boat tour or snorkeling trip?

Accepted Answer

No. Our staff is experienced in assisting swimmers of all levels. We provide life jackets and can offer snorkeling tips for beginners.

Question 2

What should I bring on the tour?

Accepted Answer

We recommend bringing sunscreen, sunglasses, a hat, a towel, water shoes for exploring, and a camera or waterproof phone pouch for photos. Don't forget your swimsuit if you plan to swim or snorkel!

Question 3

Are children allowed on the excursions?

Accepted Answer

Absolutely! We welcome families, and our crew is happy to help ensure a safe and fun experience for kids of all ages.

Question 4

Do you provide snorkeling gear?

Accepted Answer

Yes, we provide sanitized masks, snorkels, and fins. You're welcome to bring your own if you prefer.

Question 5

What if the weather is bad on the day of my tour?

Accepted Answer

Safety comes first. If we must cancel due to unfavorable weather or sea conditions, we'll do our best to reschedule you or provide a refund in accordance with our cancellation policy.

Question 6

Can I bring my own food and drinks?

Accepted Answer

We typically provide light snacks, beer, rum punch and non-alcoholic beverages. If you have specific dietary needs or prefer certain refreshments, feel free to bring them along or ask us about catering options.

Question 7

What's your cancellation policy?

Accepted Answer

We understand plans can change. Please review our full cancellation policy on the booking page or contact us directly for details on refunds and rescheduling.

Question 8

How do I book a tour or private charter?

Accepted Answer

Simply click the Book Now button to select your desired date and excursion, or get in touch via our contact form, phone or email for personalized assistance.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, credit card, and local bank transfer.

FAQ